We are seeking a skilled virtual Dental Assistant with experience in insurance verification, scheduling appointments, and is familiar with dental terminologies. In this role, you will provide exceptional support to the team and clients remotely. The ideal candidate should have excellent organizational skills, strong customer service abilities, and social media knowledge. You will be working 40 hours per week during American business hours and get paid weekly.
Responsibilities:
• Verify dental insurance coverage for patients and process claims.
• Maintain accurate records of insurance details and patient information.
• Manage appointment scheduling and reminders for patients.
• Manage social media on idle time
• Assist in managing billing and payment processes.
• Handle administrative tasks: data entry, filing, and document management
• Respond to customer inquiries and provide assistance via phone, email, or chat.
• Coordinate with dental staff to ensure efficient patient flow and scheduling.
• Conduct research on dental procedures, insurance policies, and industry updates.
• Maintain confidentiality of patient information and adhere to HIPAA guidelines.
• Perform other duties as assigned to support the dental team.
Requirements:
• Proven experience as a Virtual Assistant or similar role, preferably in a dental setting.
• Fluent in American English, written and oral
• Familiarity with dental terminology, procedures, and insurance verification processes.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Reliable internet connection and access to necessary software/tools for remote work.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Customer service-oriented mindset with a passion for helping others.